Easy to use. Open with one hand. Damn tough. I've already dropped it five times and except for a tiny bit of chipped paint it shows no wear. Solid latch, good locking mechanism, this mug is one tough cookie! I took it with me to Asia at Christmas and even at the beach in temperatures of over 30 degrees C after 6 hours the contents were freezing cold. I have no idea what the equivalent Zojirushi mugs are like but so far I would rate this the undisputed winner of thermal mugs. I just placed an order for another one to give to my brother and I bet he will complain that it keeps his hot drinks too hot!
Great, I really like this mug. It's neat and tidy and keeps everything very, very hot (becareful, you might burn your tongue!). Pleased I bought it and it's very easy to clean because of the stainless steel inside.
Happy with my purchase. A bit of a plastic smell with the first few uses but it soon dissipates. £19 is a great price equal to my brothers Zojirushi. 5 star
useful mug. I cannot find fault with it. Keeps things hot and cold as promise. Thank you YA
Delightful gadget. As it's winter I'm mostly using it for my hot milk tea but I will be able to use this in the summer for my cold drinks. I kept on losing the lid to my old screw top Zojirushi mug but no such problem with this lid ebcause it's attached to the body of the mug. Don't expect too much from the packaging, mine came in a plain white box but the instructions are detailed and colourful. Lovely.