I ordered smaller 3-cup rice cooker NS-LAQ05 but then I had second thoughts it's too small for our family. I sent email to YumAsia on Sunday and asked can they change my order to bigger 5,5-cup cooker NS-TSQ10. I got answer and invoice to pay the difference between the models on same day. Service was awesome. I never dreamed I could get my order fixed in one day - on Sunday! Delivery was quick and rice cooker was packed safely. Rice cooker itself is fantastic. Our family eats jasmine rice at least 5 times per week so we appreciate good rice cooker. Before we were using cheap rice cooker with glass lid and I was amazed how much better rice tastes with Zojirushi. It is totally worth the price.
J'ai reçu mon Rice cooker il y a quelques jours et je suis enchanté par le résultat. On m'avait dit que la différence entre ce type de matériel et les Rice cooker tout simples du type Seb étaient marquantes, je confirme, c'est top, j'ai donné mon Seb à l'un de mes fils !
Merci a Yum Asia pour son professionnalisme, j'ai reçu l'objet 4 jours après ma commande et tout fonctionne parfaitement. J'ai remplacé le cordon UK par un cordon classique d'imprimante, merci à la personne qui m'y a fait penser sur ce site.
Après avoir longuement cherché sans succès sur le net un Zojirushi en France j'ai fini par trouver ce site qui a la particularité de proposer des modèles en 220V 50 herz expédiés du Royaume Uni. Ne vous laissez pas pièger par des sites français qui proposent des appareils qui proviennent d'Asie, en 220V 60 herz et dont les taxes de dédouanement augmentera le temps de livraison et le prix.
I've had my NS-TSQ10 for a week and love it. The white rice is as good as everyone says but I have also tried the brown rice, steam, porridge and cake settings (banana cake from the Yum Asia blog)- all a resounding success. The brown rice is the best I have ever tasted. The timer feature is so easy to use and getting up to perfect porridge is a very nice way to start the morning as is coming home at end of the day to perfectly cooked rice for dinner. My rice cooker is going to get a lot of use!
The customer service from Yum Asia is second to none. All my questions and a request to change my delivery address were answered and dealt with quickly and efficiently. Thank you from a very happy customer!
This rice cooker is well worth the money, it's brilliant. I've had it a few months now and have tried all the different settings. I even managed to make a gorgeous rice pudding with black rice just like I had in Indonesia and all my friends were really impressed! I was a bit dubious at first due to the price but I can't imagine my kitchen without it now. This week I've started making porridge so it's ready for when I get up and it's saving a lot of time. Timer on overnight for porridge, quick soak and wash of the bowl and then timer on for rice for when I get in from work. Thanks Yum Asia for your great service and products!
I planned on buying a LAQ05 as I am a single mum but occasionally cook for friends or my kids friends! After talking to Yum Asia and discussing what I needed, I realised how small the rice cooker was and ended up buying a TSQ10 and I am so glad I did. The extra functions are useful (the cakes are brilliant!) but I love being able to pack my kids bento lunches with extra rice that I made and being able to have friends for dinner. I use it a lot more than I thought I would. Yum Asia were very patient and they really know about their rice cookers, I've had a few questions since buying and they have been able to help me every time.