I ordered over the weekend and it arrived on Tuesday. Haven't had a chance to use it yet but the service so far has been exemplary - the fastest customer service I have ever experienced from an retailer and great advice on the right model for me. I have recently started making bentos for lunch and really wanted a rice cooker with a delayed timer function so this model is perfect as it can steam at the same time. Very much looking forward to making coconut rice and takikomi gohan!
I have wanted a Zojirushi for a long time, but it put me off because I thought it was essentially a one function appliance. I was really happy when I found out they had one with a steam option, this was the push I needed to buy. I have owned other rice cookers and this completely blows them away – no more crunchy rice on the bottom of the bowl! I have so far used my TSQ10 for brown rice, sushi rice and plain basmati rice and it tastes so different to rice cooked in the other cookers I have owned. It is soooo tasty! I have also experimented with steaming veg which turned out really tasty as well. Next on my list to try is the cheesecake and sushi and I really must use the timer to have my porridge ready for me in the morning.
Thank you so much for the great service, my TSQ10 was delivered a day and a half after I ordered it and you speedily answered all my questions (even though they probably were stupid!). I am so happy with my purchase and it looks so stylish in my kitchen. Thank you again Yum Asia!