My second zojirushi rice cooker and loved my first one so much there was no doubt about! Such a clever machine and love the new (to me) steam option! Looking forward to experiment! Service from the yum Asia was top notch! Very quick delivery and receiving emails about delivery! Big thank you guys!
Finally had the opportunity to use it. Best ricecooker we can find in EU. can't wait to try the other functions.
The order arrived in 3-4 days, and the customer service was just excellent.
Great product and very fast delivery. Perfect!
Excellent website. Excellent service. Excellent after sales advice (even on a Sunday). NOT on the rice cooker (NS-TSQ10) which arrived in perfect condition, but on my initial attempts at using it. I was not very satisfied with the rice produced and have received a lot of tips and information on how to improve the results. It is rare these days to deal with a company that is passionate about it's product and provides such a very personal service. Certainly beats Amazon! Thank you.
I ordered smaller 3-cup rice cooker NS-LAQ05 but then I had second thoughts it's too small for our family. I sent email to YumAsia on Sunday and asked can they change my order to bigger 5,5-cup cooker NS-TSQ10. I got answer and invoice to pay the difference between the models on same day. Service was awesome. I never dreamed I could get my order fixed in one day - on Sunday! Delivery was quick and rice cooker was packed safely. Rice cooker itself is fantastic. Our family eats jasmine rice at least 5 times per week so we appreciate good rice cooker. Before we were using cheap rice cooker with glass lid and I was amazed how much better rice tastes with Zojirushi. It is totally worth the price.