We often get asked questions about the products we sell, here is a selection of the questions which customers most often ask us.
Does this water heater work with UK or European power?
Yes. This water heater is factory made for UK and European 220-240v, 50hz power supply.
What plug/power cord is this product supplied with?
This water heater is supplied with a 3-pin UK plug. However, if you live in Europe you can easily purchase an adapter plug. Click here for a picture of the power cord. Please note that this product has a detachable power cord so if you prefer you can just change this.
Where is this water heater made?
The Zojirushi products we sell are either made in dedicated Zojirushi factories in China or Japan. Only Zojirushi products are made in these factories; Zojirushi manufacturing standards are extremely high and the factories have a reputation of excellence with build quality and detailed quality control. The CV-DSQ40 model is made in Japan.
Does it cost a lot to keep a Zojirushi water heater on all the time?
No. A lot of the energy in a traditional kettle is wasted because of poor insulation, as water is converted to steam before it switches off. There is also excess water which is heated and left in the kettle but not used - most people overfill their kettles. The inner pot of these water heaters are insulated therefore the energy goes into the water, no steam is produced and very little energy is needed to keep it warm. It is estimated that maintaining the water temperature costs less than 7 pence per day (depending on electricity tariffs). Remember that each time you boil a kettle it costs you each time it is boiled - you are probably heating more water than you need too every time you boil your ordinary kettle and then letting it cool. These Zojirushi water heaters retain most of the energy used, therefore saving you money to use on other things!